PLATINUM COVERAGE
Platinum coverage is the best option when to protect your investment form the inevitable maintenance that becomes necessary with any electronic device.
WHAT KIND OF WARRANTY IS INCLUDED?
- Three (3) year warranty on all labor repairs with:
- Unlimited toll-free remote support*
- Twenty (20) hours of on-site support annually
- Three (3) year warranty on all labor repairs with:
WHAT KIND OF PREVENTATIVE MAINTENANCE IS INCLUDED?
- Two (2) preventative maintenance visits per year which includes:
- System software/firmware updates
- Hardware cleaning
- Two (2) preventative maintenance visits per year which includes:
WHAT KIND OF RESPONSE DO I GET?
- Priority email/phone response with:
- Same day response guarantee on business days, weekends, nights, and holidays
- Priority email/phone response with:
WHAT DISCOUNT DO I RECEIVE?
- Twenty (20) percent discount for on-site labor past hours used
- Ten (10) percent discount on all future product upgrades within three (3) year term
WHAT BACKUPS ARE MADE?
- Off-site backup of all system configurations
WHAT OTHER BENEFITS ARE INCLUDED?
- Secure web access and control of your system*
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