PLATINUM COVERAGE

PLATINUM COVERAGE

Platinum coverage is the best option when to protect your investment form the inevitable maintenance that becomes necessary with any electronic device.

  • WHAT KIND OF WARRANTY IS INCLUDED?

     

    • Three (3) year warranty on all labor repairs with:
      • Unlimited toll-free remote support*
      • Twenty (20) hours of on-site support annually
  • WHAT KIND OF PREVENTATIVE MAINTENANCE IS INCLUDED?

    • Two (2) preventative maintenance visits per year which includes:
      • System software/firmware updates
      • Hardware cleaning
  • WHAT KIND OF RESPONSE DO I GET?

    • Priority email/phone response with:
      • Same day response guarantee on business days, weekends, nights, and holidays
  • WHAT DISCOUNT DO I RECEIVE?

    • Twenty (20) percent discount for on-site labor past hours used
    • Ten (10) percent discount on all future product upgrades within three (3) year term
  • WHAT BACKUPS ARE MADE?

    • Off-site backup of all system configurations
  • WHAT OTHER BENEFITS ARE INCLUDED?

    • Secure web access and control of your system*
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