SILVER COVERAGE

SILVER COVERAGE

Silver coverage gives you less hours of support, discounts, and no preventative maintenance visits compared to gold coverage, but still provides a decent amount of coverage of your system.

  • WHAT KIND OF WARRANTY IS INCLUDED?

    • Three (3) year warranty on all labor repairs with:
      • Ten (10) hours toll free remote support annually*
      • Ten (10) hours of on-site support annually
  • WHAT KIND OF PREVENTATIVE MAINTENANCE IS INCLUDED?

    • None with this plan
  • WHAT KIND OF RESPONSE DO I GET?

    • Priority email/phone response with:
      • Same day response guarantee on business days, weekends, nights, and holidays
  • WHAT DISCOUNT DO I RECEIVE?

    • Ten (10) percent discount for on-site/remote labor past hours used
  • WHAT BACKUPS ARE MADE?

    • No off-site backup of all system configurations with this plan
  • WHAT OTHER BENEFITS ARE INCLUDED?

    • Secure web access and control of your system*
 

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